Contact Us
Pujiang Star Hardware Tools Co., LTD
Address: No. 19-1-301 shuangxian Road ,dongyuanli zone,wuning street,Pujiang city
Tel/:Fax: +86-579-84292555
Mob: +8615067078165 +8615857989761
Whatapp:+86 15067078165;
QQ: 920683616
wechat : smile925925
Email: Starmagnettool@163.com
E-mail: 920683616@qq.com
Home > About Us > FAQ

FAQ

Q: Are you trading company or manufacturer ?

A: We are factory.

 

Q: How long is your delivery time?

A: Generally it is 5-15days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to quantity.

 

Q: Do you provide samples ? is it free or extra ?

A: Yes, we have materials in stock to help you to get the samples as soon as we can ,we could offer the sample for free charge but do not pay the cost of freight.

 

Q: What is your terms of payment ?

A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.

 

Q:How long will you give me the reply?

we will reply you in 24 hours.

 

Q:How about the quality of the magnets?

A: We have the certification of ISO, ROHS.

 

Q:How is the price?

A: As we believe the quality is the most important, we will provide the high quality magnet with reasonable price.

 

Q:How long will you deliver sample and bulk order?

A: If we have materials in our stock, we can send them within 3 days. If we don’t have material in stock, production time for sample is 5-10 days, 15-25 days for bulk order.